"Accident 21/01/2014"

About: Frenchay Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust

(as the patient),

I was in McDonald's in Yate on the Tuesday lunch time. I had my friends 20 month old grand-daughter with me. As we were getting ready to leave the toddler ran to the doors and being automatic they let her out. I ran after and fell onto the floor, hitting my head and the whole of my right side.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Dimar

Thank you for taking the time to share your story. I hope you are recovering well.

Please do not hestitate to contact us if you would like to discuss your experience in more detail.

Kind regards



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Response from Steven Sykes, Advice & Complaints Team Manager, North Bristol NHS Trust

Dear Dimar - only part of your story seems to have been posted. Regrettably there is insufficient for me to comment or assist on.

Kind Regards -

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