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Support for research


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At Care Opinion we believe research is vital to understand people's experiences of care and how they could be improved. We also believe that research is needed to help us understand the risks and benefits of online feedback, and improve the way we do it.

We work with a range of academic research partners to support work relevant to our mission, and there is now a significant body of research about online feedback generally, and Care Opinion specifically.

In addition there is a growing body of research using the stories people have shared.

Current research partnerships

Care Opinion has contributed support or data to research studies at universities in London (LSE, Imperial College), Aberdeen, Bradford, Cardiff, Edinburgh, Leeds,  Leicester, Nottingham, Oxford, Plymouth, Strathclyde and Sussex.

Care Opinion is a formal partner of:

  • Yorkshire & Humber NIHR Patient Safety Research Collaboration
  • Yorkshire & Humber CLAHRC
  • Health Services Research Unit, University of Aberdeen

Care Opinion also has international research links, including:

  • Ireland: NUI Galway
  • US: Yale, Cornell, University of Texas
  • Australia: Melbourne, Griffith, Queensland, Swinburne Universities
  • Canada: University of Waterloo, Ontario

Using Care Opinion in your research

The stories and responses on Care Opinion are made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Please feel free to use them in your research subject to the licence terms. If you can, let us know about your research. We always appreciate hearing about how Care Opinion is being used.

You should of course follow appropriate ethical practice. Here are some helpful guidelines from the British Psychological Society:

Ethics guidelines for internet-mediated research

Care Opinion can help your research in other ways:

  1. Access to data via our APIs
  2. Advanced search, reporting, data visualisation and analysis
  3. Access to research participants
  4. Advice

These additional services will normally require funding. Please get in touch if you would like to discuss further.