"Accident 21/01/2014"

About: Frenchay Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust

(as the patient),

I was in McDonald's in Yate on the Tuesday lunch time. I had my friends 20 month old grand-daughter with me. As we were getting ready to leave the toddler ran to the doors and being automatic they let her out. I ran after and fell onto the floor, hitting my head and the whole of my right side.


Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Dimar

Thank you for taking the time to share your story. I hope you are recovering well.

Please do not hestitate to contact us if you would like to discuss your experience in more detail.

Kind regards



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Response from Steven Sykes, Advice & Complaints Team Manager, North Bristol NHS Trust

Dear Dimar - only part of your story seems to have been posted. Regrettably there is insufficient for me to comment or assist on.

Kind Regards -

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