We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

"The nurse on duty dealt with this by telling her to bring the dog down so the three of them could be together."

"Staff were very attentive and put me at ease; explaining everything they were doing, why and what would happen next"

"They were incredibly compassionate and efficient. The male nurse even made a sling for my 4 year old which really made his day"

"I found it very uncomfortable having men sleeping on the postnatal ward"

"The radio in the background makes it all so much more pleasant. I heard it was because of the cost that they were going to take the radio away"

"today they've presented her with some kind of sloppy mushroom ravioli that most definitely isn't vegan. They know she's vegan.She wasn't even given a choice"