We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

Tell your story - Make a difference

Featured stories

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"I was able to relax a bit more and the staff were helpful and supportive"
STORY READ

About: Turning Point Mental Health Services / Hastings Sanctuary Service
"We don't feel so alone now we meet once a month at the Carer's support group"
STORY HAS A RESPONSE

About: Ward B2 Bassetlaw Hospital
"Often the right conversations about referral to hospices and specialised didn't happen at the right time"
STORY HAS A RESPONSE

About: Hillside Nursing and Residential Home, St Helena Hospice, St Nicholas Hospice and West Suffolk Hospital
"Care she has received from Ayrshire and Arran has been great but with very little know about the illness, she feels she has hit a dead end. "
STORY HAS A RESPONSE

About: Crosshouse Hospital / General Surgery
"when I began to experience a difficulty mid way through the tests, it was the calm and supportive manner of this staff member that kept me on track"
STORY HAS A RESPONSE

About: Wishaw General Hospital / Respiratory Medicine
"She listened was caring but also gave me the push I needed to start doing things"
STORY HAS A RESPONSE

About: Sussex Partnership NHS Foundation Trust
"At the end they turned to me and said you can go now! No 'thank you' or 'I hope you are OK? '"
STORY HAS A RESPONSE

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance
"Nurses, doctors and social workers don't seem to work together."
CHANGE PLANNED

experienced by 5 others

About: Newcastle-under-Lyme / Newcastle-Under-Lyme Social Services, Royal Stoke University Hospital / General medicine, Shropshire and Staffordshire and Staffordshire and Stoke on Trent Partnership NHS Trust

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