We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

"It is currently August and I have not seen or heard from anyone from my local cmht since January. Ive tried ringing them and asking for an appointment urgently"

"They made a real effort to listen to and address her concerns, gave her reassurance when she panicked, and never condescended her or dismissed her concerns as fake because they knew they were very real to her."

"cannot understand why this radiographer was 'robot like' with me. Am I missing something here-is it just the way it is?"

"My son has a needle phobia & the staff in here were fantastic with him, they did everything to put him at ease & get the job done"

"The service had said that they would give my details to the hospital. 111 didn't do this and apparently never do, according to A&E"

"I just want to express my thanks for tending to my son on an extremely busy night which im now assuming could be the same for every night"