We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

"Everyone was informed that she was visually impaired but she wasnt provided with anything to help. She was given a clear water jug and beaker so she was unable to see them"

"I felt listened to and that each session was centred around me. This has made a massive impact on not just my life but my families life too"

"Just goes to show with the right people and experience family with this horrible disease, Dementia, can still have a quality of life and be happy."

"I never felt alone, I had constant support and I felt at the centre of all the decision making"

"Twelve and a half hours before being allocated a bed in this unit. By this time I was exhausted, ill and extremely hungry"

"A 3 minute appointment to hear I’ve got tonsillitis and conjunctivitis. Antibiotics and away I went. Surely a service for the collection of antibiotics can be started"