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Share your experiences of UK health and care services, good or bad.
We pass your stories to the right people to make a difference.

We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

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Featured stories

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"I did not expect to get the bed repaired over Christmas and what a great service"
STORY READ

About: Lanarkshire Community Services / Community Nursing Service and University Hospital Monklands
"People with a long term health condition know their own health both they and their carers should be listened to."
STORY HAS A RESPONSE

About: Aberdeen Royal Infirmary / Emergency Medicine, Aberdeen Royal Infirmary / Intensive Care Unit, Aberdeen Royal Infirmary / Surgical HDU, Scottish Air Ambulance, Scottish Ambulance Service / Patient Transport Service and Western Isles Community Services / Community nursing
"They each made a point of getting to know me and my family so that I was comfortable with homebirth"
STORY HAS A RESPONSE

About: Victoria Hospital / Maternity care
"I asked multiple different staff if they could get me some water but they're all working so hard it's easily forgotten"
CHANGE MADE

About: Royal Cornwall Hospital (Treliske) / Emergency Department
"This place is fantastic. Anything you've trouble with its sorted as quick as they possibly can."
CHANGE PLANNED

About: South Yorkshire Housing Association Limited / The Meadows - Extra Care Scheme
"I think I have been well looked after, get plenty visitors, I like the food but there’s not much of it. "
CHANGE PLANNED

About: University Hospital Monklands / Care of the Elderly

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