We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

"the kindness and respect shown to my wife, was more than we could ever have hoped for"

"it just feels normal and that speaks loads for how calm and relaxed and just how enjoyable they do make us feel"

"Louise has been there for me whenever I needed her, no matter how busy she was"

"told me to make my way to the hospital and they would be expecting me. When I arrived at the hospital I was met with blank looks"

"They could not tell me how much longer we would have to wait or when the new appointment would be."

"There did appear to be a lack of communication among staff about dietary allergies as my daughter was given food with milk in"