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Share your experiences of UK health and care services, good or bad.
We pass your stories to the right people to make a difference.

We believe that patients' feedback -
good or bad - is essential to improving UK health and care services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

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Featured stories

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"I am living my life a lot better and also have reduced my medication with no adverse effects."
STORY HAS A RESPONSE

About: St John's Hospital / General Psychiatry and St John's Hospital / Mental health
"They constantly did their very best to reassure me and this lightened the whole experience"
STORY HAS A RESPONSE

About: Pilgrim Hospital / Gynaecology
"The doctors and nurses in coronary care, cardiac catheterisation and ward 9 are dedicated and knowledgeable and cannot be faulted"
STORY HAS A RESPONSE

About: Scottish Ambulance Service / Ambulance Control Centre, Scottish Ambulance Service / Emergency Ambulance, University Hospital Hairmyres / Cardiac Catherterisation, University Hospital Hairmyres / Cardiology and University Hospital Hairmyres / Emergency department
"The service is under resourced and oversubscribed affecting every patient"
CHANGE MADE

About: Queen Elizabeth University Hospital Glasgow / Neurology
"She works so hard and is a shining example of what a difference it makes to service users"
CHANGE MADE

About: Mental Illness and Personality Disorder (Essex)
"I did observe that my mum who at 97 years of age was not supplied with a walking aid, even although I had informed staff on her admission that she used a walking aid due to her being unsteady on her feet."
CHANGE PLANNED

About: Borders General Hospital / Acute Assessment Unit, Borders General Hospital / Department of Medicine for Elderly (Wards10 & 12) and Kelso Hospital / Older people's care (inpatient)

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