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Care Opinion research chats


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Care Opinion Research Chats (#corc) is a series of online conversations between James Munro (Care Opinion CEO) and academic researchers working in the area of patient feedback.

In each chat our aim will be to take a specific research finding as a starting point for a wider discussion which we hope will be accessible, interesting and relevant to a wide range of people including patients, health/care staff, students, policy makers and academics.

There's no requirement to read the research in advance of the event: we hope you'll find the conversation stimulating and informative, whatever your knowledge or experience of online patient feedback.

So, if these topics interest you, do come along!

Upcoming chats

Chat 4: Digital health citizenship: power and accountability in online feedback

With Dimitra Petrakaki, University of Sussex

Wednesday 17 March 2021, 1:30pm GMT

In this conversation we'll be talking about this recently published paper:

The Cultivation of Digital Health Citizenship

This research includes data from Care Opinion. We'll be discussing what we mean by digital health citizenship, whether it creates new forms of responsibility or accountability for citizens or public services, and what it's limitations might be.

Although the paper may be a difficult read for non-specialists, our conversation will aim to be accessible and interesting to everyone. You don't have to read the paper to enjoy the conversation.

If this interests you, do come along!

Register here

Previous chats

Chat 3: Experiencing psychiatry: do online accounts and validated surveys address the same issues?

With Rebecca Baines, University of Plymouth

Tuesday 26 January 2021

Watch the recorded chat and read the research paper

Chat 2: How do healthcare staff respond to patient experience feedback online?

With Dr Lauren Paige Ramsey, Yorkshire & Humber Patient Safety Translational Research Centre

Tuesday 1 December 2020

Watch the recorded chat and read the research paper

Chat 1: Anonymity, veracity and power in online feedback

With Professor Louise Locock, University of Aberdeen

Tuesday 10 November 2020

Watch the recorded chat and read the research paper

All past chats

Last updated 04/02/2021


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