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Recorded webinar
Watch the recording from a previous session and download slides HERE
Webinar Content
Invitation links are a way for you to invite feedback through Care Opinion that can be customised and linked to a specific service. You also have the option of offering people a link to your own online survey or other feedback system after they have shared their story.
This webinar will show you have to set up and use invitation links across all your services. These can then be used with our normal website, our kiosk mode, and our widgets.
QR codes are also available for all invitation links
Creating an invitation link
A great way to personalise your "ask" is to create your very own invitation link. This video is slightly longer than our other bitesized videos, but you can easily fast forward to the section you need, we've listed the times of each topic below.
Invitation links allow you to:
- Begin with a welcome and a "feedback focus" request
- Add the Bear theme to the workflow
- Make sure a specific health/care service is pre-selected
- Add specific tags to new stories
- After a story is told, invite the author to visit your own survey or consultation tool
Fast forward to:
00:55 - Getting started - Create a new invitation link or navigate to an existing link
02:38 - Naming your invitation link
05:55 - Personalise your invitation link by selecting the suggested service(s)/adding a welcome message and/or feedback focus/adding the Bear theme
11:20 - Using your invitation link - downloading your QR code/kiosk mode link/widget link
Further resources
Invitation Links: Help pages
Relevant Blogs
Creative use of Invitation Links - United Lincolnshire Hospitals NHS Trust