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Care Opinion for commissioners


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Find out about the value and benefits of Care Opinion for commissioners.

Care Opinion has been providing a service for commissioners across the UK for many years.  The value of a subscription is the easy access to public stories and online conversations on our award-winning website.  Commissioners can filter stories by:

  • providers
  • themes
  • geographical areas/localities
  • types of care
  • tags (eg services, types of treatment, feelings, etc)
  • see all NHS.UK stories (England only)

Monitor public feedback across your local area/services

See how the providers from the services you commission are responding to online feedback.  Care Opinion gives you access to feedback from the people who use the services you commission. See which providers are responding to stories, and are using them for learning and change.

The rich narratives on Care Opinion can be used to triangulate with your other sources of feedback to inform commissioning decisions. Feedback from across health and social care pathways helps you to develop or transform services based on patient and user needs.  Do have a read through these blogs written by subscribing commissioners

Benefits for a commissioner

  • Multiple staff set up with access to just the right stories, reports and visualisations for their areas of responsibility.
  • Our Care Opinion API helps integrate our qualitative data with other data sources 
  • Care Opinion integrates with NHS.UK (England only) so you can see both sets of postings on our site 
  • Care Opinion is fully integrated across health and social care so that the public can tell one story about multiple services, who can all respond on the site
  • Care Opinion can be used with other local stakeholders to generate feedback in priority areas. Invitation Links are useful to send out via email and text.

Download the presentation to share with your team:

Care Opinion for Commissioners

If your service is based anywhere in the UK and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion team: