Webinar: Responding to stories about mental health services

In the second of our newly revamped interactive training webinars, on 9 March 2022 we held our brand new session on “Responding to stories about mental health services”.

The aim of the webinar was to discuss how, as responders, you can use your knowledge and skills to respond in a way that demonstrates that you have listened, and how you plan to use the feedback to drive change and improve practice. 

We also discussed some of the recent research about why people may not want to share their feedback about mental health services, and how you can use this to encourage feedback within your area.

Here is the recording of the session to watch back:

To download slides click the link below:

Responding to stories about Mental Health Services presentation slides.pptx

Forthcoming Training and support webinars

To view or sign up for any of our forthcoming webinars, follow this link:

Care Opinion Training & Support webinars 2022

We'd love to see you there :-)