This webinar also touched on how in some services patients don't have access to the internet or perhaps have cognitive impairments or a learning disability and need even more help to feedback on Care Opinion. We shared how in some services it might be appropriate for staff or volunteers to post feedback on behalf of patients, but also that this should be the exception and not 'the norm'.
Slides for download:
Link to site pages for more information on supporting staff and volunteers with assisted story telling: Staff & Volunteer Overview
Any questions do get in touch with us at: Care Opinion support team enquires
or for more details about future webinars please click here: Training and support webinars | Care Opinion
Involving Staff and Volunteers with Assisted Story Telling webinar - 19th Dec 2023Involving Staff and Volunteers with Assisted Story Telling webinar - 19th Dec 2023 https://patientopinion.blob.core.windows.net/profile-pictures/c88efd42-e5ce-477f-999c-bbf9e6f11a6f.jpeg Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.png
Update from Care Opinion
Posted by Tracy Molloy, Subscriber Services Manager, Subscriber Support, Care Opinion, on
Response from Robert Owen on 19 Dec 2023 at 20:23
Thanks for this video and the slides and all the other detailed information.
Care Opinion needs to be widely known and I hope it becomes a
collaboration for patients, carers and staff. We are all on the same journey
to better healthcare no matter how we define ourselves or what job titles
we have. Now, more than ever, we can work with Care Opinion through
peer to peer and other collaborative endeavours for the greater good.
Thank you and all best wishes.