This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Concerns I have had"

About: James Wigg Practice

Clearly not the only patient angry with the surgery and completely worn out just trying to get my health sorted out. There is no way of talking about communications in the surgery to the staff there and for me there have been lots of problems. There isn't a practice manager anymore . The GP's don't want to know and the telephone appointments are too rushed to feel comfortable in . I have decided to register with another surgery because I can't get to see a GP here ever and I need to. I also can't get problems with my prescription or results ever sorted out . I hope they improve. Was also here many years.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from James Wigg Practice nearly 2 years ago
James Wigg Practice
Submitted on 06/09/2022 at 15:51
Published on nhs.uk at 15:55


Dear Nat,

We are very sorry to hear about your previous experiences with us. As a learning practice we will always investigate any issues like this to ensure our service is as good as it can be. Please accept our apologies for the negative experiences you have had with us.

In order to address your concerns in full please email us on jw.communications@nhs.net

James Wigg comunication Team 

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k