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"Hospital and Health Centres"

About: Armagh Community Hospital / Cardiology Richhill Health Centre

(as the patient),

I arrived at A&E with what I thought was a very sore shoulder and, courtesy of my wife, a query about a possible heart event. It turned out that I had a serious virus in my blood and spent seventeen days in hospital being examined and treated by 4 different specialities as no one could initially identify the source of the infection. I was on heavy antibiotics all that time and when I left hospital I had to attend Richhill Health Centre every day for twenty-eight days to receive a course of antibiotics by IV. 

Over the almost seven weeks I found that the medical staff, doctors and nurses alike, and the catering staff and the cleaners, caring and considerate and they all went out of their way to make my experience as pleasant and as comfortable as possible. Also, with my permission, they regularly phoned my wife to give her an update on my condition and treatment, and to deal with any worries or concerns she had.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, SHSCT last month
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
SHSCT
Submitted on 19/10/2021 at 10:21
Published on Care Opinion at 10:21


picture of Christine Armstrong

Dear Martin02 - thank you so much for providing this feedback in relation to your recent experience. I am sorry to read that you have been so unwell for a lengthy period of time. It is lovely to read your kind words about the staff who cared for you and if you could just clarify which hospital this was in, we will be able to share your comments wit the relevant staff.

I wish you well with your recovery

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Charlene McGuigan, Head of Service for Integrated Care Teams, Older People & Primary Care, Southern Health & Social Care Trust last month
Charlene McGuigan
Head of Service for Integrated Care Teams, Older People & Primary Care,
Southern Health & Social Care Trust
Submitted on 19/10/2021 at 17:43
Published on Care Opinion on 20/10/2021 at 11:38


picture of Charlene McGuigan

Dear Martin02,

I wanted to thank you for taking the time to provide feedback on your experience when you attended Richhill Health Centre for IV antibiotics. I work alongside the District Nurses and I know they will really value the time taken to provide this thoughtful reflection of your experience and I will ensure to share this with them. I am sorry to hear that you have been unwell and I wish you a continued recovery in the weeks ahead.

Best wishes

Charlene

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