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Mothers end of life care

Posted By Commendable

"Mothers end of life care"

About: Victoria Hospital / Haematology/Oncology Day Unit

(as a relative),

My mother was admitted to hospital with blood cancer.  She was in various wards but was eventually transferred to the care of Ward 34 in the Victoria hospital. 

From the minute she arrive I was impressed with the care.  The staff were so considerate and professional. My mum was poorly but mentally well.  The rapport with the nurses was excellent.   My Dad (88 years old and blind) was also scooped up under their wing and taken care of.

I can not express how good this felt for my sister and I. 

Mums condition deteriorated quickly and she passed away on the 28th June.  The staff were so compassionate and again so considerate of my father.

I would like to say a huge thank you to all members of staff in Ward 34 for the exceptional care they gave not only to my mother but to my Father to.

It was a long haul for my mum with many admissions to hospital and I have to say I had become quite despondent about some of the nursing care??? However Ward 34 restored my faith in nursing and I cant thank them enough.  My dad would also like to extend his gratitude for their care of him through what has been an exceptionally hard time. 

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Responses

Response from Theresa Rodigan, Senior Administrator, Patient Experience Team, NHS Fife 2 years ago
Theresa Rodigan
Senior Administrator, Patient Experience Team,
NHS Fife

Submitted on 06/08/2021 at 11:33
Published on Care Opinion at 11:33

picture of Theresa Rodigan

Posted on behalf of Angela Glancey, Senior Charge Nurse, Ward 34

Thank you so much for your kind comments. It is lovely to hear from you and I am so glad we made a time that must have been so difficult for you and your family a little bit easier. Please give my regards to your Dad and all your family, the staff spoke very fondly of both him and your mum when I showed them your post. Knowing we have made a difference is both humbling and heartwarming, your kind words will be remembered by us all. If there is anything I can do to help or if you have any questions, please feel free to contact me.


Thoughts with you all

Angela Glancey

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Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 2 years ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife

Submitted on 06/08/2021 at 17:49
Published on Care Opinion on 09/08/2021 at 10:00

Dear Commendable

Thank you for taking the time to tell us about your mum and the experiences of her care in ward 34. May I send you, your dad and sister my condolences at this difficult time.

Being in hospital at this time is really difficult for patient's and their loved ones. It is a privilege to hear that the staff's actions & kindness helped to ensure that both your mum and her family had exceptional care. It sounds like it meant a lot to you as a family.

Once again thank you for taking the time to provide us with such positive feedback at this difficult time.

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