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Care Opinion

Professional, caring and a credit to the NHS.

Posted By Dvd

"Professional, caring and a credit to the NHS."

About: Ayrshire Central Hospital / Chiropody/Podiatry

(as a parent/guardian),

My 16 year old daughter has had ongoing problems with ingrown toenails for a number of years.  She was referred to the podiatry clinic to have her two big toenails removed.  Being 16 and never having had any major treatment in hospital she was worried about how things would pan out.  All of this ontop of the ongoing Covid-19 issues was fairly traumatic for her.

The podiatrist Rachel and the Auxiliary Lynn were so caring towards my daughter.  They fully explained the procedure and settled my daughters nerves as best they could.  Their manner throughout the whole procedure was outstanding.  

The girls gave good explanation in relation to the additional hygiene due to Covid-19 which again put our minds at ease.

The girls were professional, caring and a credit to the NHS.

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Responses

Response from Rhona Allardice, Service Lead, Podiatry, NHS Ayrshire and Arran 4 years ago
Rhona Allardice
Service Lead, Podiatry,
NHS Ayrshire and Arran

Podiatry Lead with a special remit for the Enablement Service

Submitted on 08/04/2020 at 15:37
Published on Care Opinion at 15:37

Dear Dvd

Thank you so much for taking the time to post your daughters positive experience of nail surgery and the measures the clnicians took to fully explain the procedure and the precautions taken in light of Covid19.

I will ensure your message is passed on to Rachael and Lynn

I wish you and your family continued good health; thank you again

kind regards

Rhona

Rhona Allardice

Podiatry Service Manager

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