"I would not see this person again"

About: Aberdeen Royal Infirmary / Gynaecology Services

(as a service user),

It was a horrific appointment- first words were the staff member commenting on my weight. The appointment went downhill from there. They attempted to get me have a biopsy without offering pain relief and when I refused, did not respond in a professional manner. When I asked questions about the proposed procedure, I was simply handed leaflets. I would not see this person again, I felt it was unprofessional.

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Responses

Response from Margaret Meredith, Nurse Manager, Womens Services, NHS Grampian 10 months ago
Margaret Meredith
Nurse Manager, Womens Services,
NHS Grampian
Submitted on 04/11/2019 at 10:07
Published on Care Opinion at 10:07


Hi CB-19

I am sorry to hear you felt you had a dreadful experienced at a recent clinic appointment where there was lack of information given by staff whose behaviour was unprofessional.

If there is anything I can help with please contact me directly:

Kind Regards

Margaret Meredith, Nurse Manager

e-mail address; margaret.meredith@nhs.net

Tel: 01224 559146

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