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"Isolation in patient for sepsis during..."

About: St Mary's Hospital (Newport)

I was denied my anti emetics and pain relief by the nurse and was left with full chemo sickness and intense pain for hours.

I was told to be quiet or it would take her longer to get to me.

When I said I was going to leave she then relented and unlocked my home medication.

She then tried to pressure me into saying my fear and sickness and pain was not acute and the my crying in frustration and fear was unwarranted.

I complain in writing a few months later once I had recover enough to be enable to write it up without feeling acute anxiety.

I have had no response to my complaint.

At all cost try not to be admitted to the wards at St Mary’s I believe it to be a dangerous and frightening place to be I’ll.

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Responses

Response from St Mary's Hospital 4 years ago
St Mary's Hospital
Submitted on 02/10/2019 at 16:09
Published on nhs.uk at 17:06


I am so sorry to hear of your experience of the Isle of Wight NHS Trust and the distress this has caused you. I understand one of our PALS officers has tried to contact you with no success. We would like to discuss your concerns further and ensure that lessons are learnt from your poor experience and to ensure any outstanding issues are resolved; if you wish to discuss this further please contact the Patient Experience Team on 01983 534420.

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