"Cardiac Outpatients don,t communicate"

On the last two occasions (in 2018) of contact with Cardiology Outpatient, admin staff have failed to communicate about appointments etc. Phone calls have been made and letters written but still no reply. It is so disrespectful to patients and only serves to increase anxiety and distress.

Surely it cannot be too much to ask to talk to someone about re-instating a cancelled (by the hospital) appointment, test results etc? The silence from Outpatients communicates a don't care attitude and disorganisation, neither of which provide comfort or confidence to cardiology patients.