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"Seems the hospital would make a better care home"

About: Pinderfields General Hospital / Accident and emergency

Admitted to A&E with excruciating pain ambulance crew were great. Took 11 hours before I got a bed in assessment unit where some if the staff were useless. Left on a bedpan and unable to support myself any longer it spilt all because the nursing staff didn't come back quick enough. Admitted at 2am to a ward at completely irrelevant to my condition a Dr decided I was fit to go home! I was still in terrible pain and could hardly move and physio came and said I wasn't fit to go home. After a few days I was sent to s ward where you are deemed medically fit to home home. Pain team were meant to come see me but nobody came. Finally after I complained pain team came briefly and said I needed my GP to refere me to the pain team. I just wanted to go home so they discharged me and a Dr wrote a prescription fit me it was late afternoon. To top it of it was rejected by pharmacy because he had written it wrongly using numbers instead of words so I had to stay another night. My point if all thisi moaning is that if I had been told what wears happening and seen by relevant people sooner I would been home within 5/6 days instead 12 days. When the NHS are so strapped for cash surely the system needs to work and it doesn't. While I have been in there I have heard same story from many people. Some of the staff seem to have south fun they forget they have patients. I don't have s problem with them having a laugh and joke about after they have done their jobs.I have been to pinderfiields for outpatient appointments before but this is my first time as an impatient and I won't choose to come back even though I live 2 mins away. Please pinderfiields management get it sorted out.

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Responses

Response from Pinderfields General Hospital 5 years ago
Pinderfields General Hospital
Submitted on 23/10/2018 at 11:25
Published on nhs.uk at 12:06


Thank you for taking the time to post your comments regarding your recent experience.

I am really disappointed to read your comments as this is definitely not what we would want anyone to experience when using our services.

Given that this is a public website, it would be inappropriate to go into your personal details.

Therefore, if you would like to contact our Patient Advice Liaison Service (PALS) to discuss your concerns we can then look into what has happened.

PALS can be contacted on 01924 542972 or via email on myh-tr.palsmidyorks@nhs.net.

Thank you again.

Kind regards

Clare Blackburn

(Patient Liaison

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