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Still trying to contact the ophthalmology dept

Posted By PPGM1953

"Still trying to contact the ophthalmology dept"

About: Leicester Royal Infirmary / Ophthalmology

(as a relative),

Following my last post, it just gets better. I was then given the number: 0116 - 258 - 6715. Thank goodness it rings... rings... rings... after 5 minutes it then drops the line.

Today, I have decided to use snail mail... i.e. Royal Mail, in the hope that a person at the other end can read and respond. I've tried to make it easy by giving all of my contact numbers and email address.

What on earth is happening? Why provide public numbers and then not answer? Why do you think that people get irate, could you not be the cause of your own troubles?

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary

Submitted on 27/03/2018 at 11:34
Published on nhs.uk at 12:06

We are very sorry you have had difficulties contacting Ophthalmology.

We have contacted the department who have agreed to look into your enquiry personally and can you please contact the Service Manager Kelly Nandhra via email on Kulbinder.nandhra@uhl-tr.nhs.uk

Many thanks,

The Communications Team

Leicester's Hospitals

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