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Unanswered number

Posted By PPGM1953

"Unanswered number"

About: Leicester Royal Infirmary / Ophthalmology

(as a relative),

I was told that 0116 258 5930  was the number to call.  When I first tried it was constantly engaged.  I left it until the next day, and it rang, and rang, and rang....  Obviously the reason it was engaged was because another person was ringing and getting through.

How on earth do we engage with you?  Write?

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary

Submitted on 28/03/2018 at 09:59
Published on nhs.uk at 12:06

Hi there,

Sorry to hear about the issues you are currently facing with contacting the hospital.

Please contact the Patient Advice and Liaison Service who will help you liaise with department to resolve this problem.

Please call: 08081 788337

Or Email: pils@uhl-tr.nhs.uk

They will be able to advise you further.

Kind regards,

The Communications Team,

Leicester’s Hospitals

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