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Kindness and Empathetic experience

Posted By smcd147

"Kindness and Empathetic experience"

About: New Stobhill Hospital / Day Surgery

(as a service user),

I was recently admitted to the Day Surgery unit for a full lymph node clearance. A very special thank you to Staff Nurse Jordane who was incredibly kind and professional. She was incredibly empathetic after my surgery when I was feeling very emotional. Thank you for your kindness. You are a wonderful addition to the nursing profession. 

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Responses

Response from Aimee MacPhail, Waiting list coordinator, Urology Glasgow Royal Infirmary, NHS Greater Glasgow and Clyde last week
Aimee MacPhail
Waiting list coordinator, Urology Glasgow Royal Infirmary,
NHS Greater Glasgow and Clyde

Submitted on 10/05/2024 at 15:26
Published on Care Opinion at 15:26

Dear smcd147,

Firstly I would like to thank you for taking the time to share your story on Care Opinion, your feedback is invaluable to our staff and I will pass this on to Jordane. I am comforted to know that she was incredibly empathetic, showing care and compassion as I can only imagine what it an anxious time this would of been for you.

I hope you are recovering well and send well wishes your way.

Aimee

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