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Kindness and Empathetic experience

Posted By smcd147

"Kindness and Empathetic experience"

About: New Stobhill Hospital / Day Surgery

(as a service user),

I was recently admitted to the Day Surgery unit for a full lymph node clearance. A very special thank you to Staff Nurse Jordane who was incredibly kind and professional. She was incredibly empathetic after my surgery when I was feeling very emotional. Thank you for your kindness. You are a wonderful addition to the nursing profession. 

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Responses

Response from Aimee MacPhail, Waiting list coordinator, Urology Glasgow Royal Infirmary, NHS Greater Glasgow and Clyde 3 weeks ago
Aimee MacPhail
Waiting list coordinator, Urology Glasgow Royal Infirmary,
NHS Greater Glasgow and Clyde

Submitted on 10/05/2024 at 15:26
Published on Care Opinion at 15:26

Dear smcd147,

Firstly I would like to thank you for taking the time to share your story on Care Opinion, your feedback is invaluable to our staff and I will pass this on to Jordane. I am comforted to know that she was incredibly empathetic, showing care and compassion as I can only imagine what it an anxious time this would of been for you.

I hope you are recovering well and send well wishes your way.

Aimee

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