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Outstanding treatment

Posted By Rober62

"Outstanding treatment"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29) Royal Alexandra Hospital / Same Day Admissions Unit (SDAU) Royal Alexandra Hospital / Urology (Ward 28)

(as a parent/guardian),

I am writing this as a mother. My daughter attended A&E RAH.  She was seen very quickly as she was in extreme pain, as a result of which she was transferred to SAU, Ward20 and finally ward 28 .  She received Emergency Surgery under the care of Mr Graham .  She received outstanding treatment throughout her journey.  I would like my gratitude relayed to all areas.


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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 2 weeks ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC

Submitted on 12/04/2024 at 11:29
Published on Care Opinion at 11:29

Dear Rober62

On behalf of the A&E team, thank you for your kind words around yours and your daughters experience. This must have been a frightening experience indeed.

Delighted to share your post with the team.

Wishing your daughter a swift recovery.

Gerry

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Response from Clare Bowater, Acting Lead Nurse, Surgical Specialities, NHS Greater Glasgow and Clyde 2 weeks ago
Clare Bowater
Acting Lead Nurse, Surgical Specialities,
NHS Greater Glasgow and Clyde

Submitted on 12/04/2024 at 12:19
Published on Care Opinion at 12:19

Dear Rober62,

Thank you for taking the time to share your experience. I will pass on your kind words to the Surgical ward staff mentioned. I hope your daughter continues to recover well,

Kind Regards

Clare

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