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Outstanding treatment

Posted By Rober62

"Outstanding treatment"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29) Royal Alexandra Hospital / Same Day Admissions Unit (SDAU) Royal Alexandra Hospital / Urology (Ward 28)

(as a parent/guardian),

I am writing this as a mother. My daughter attended A&E RAH.  She was seen very quickly as she was in extreme pain, as a result of which she was transferred to SAU, Ward20 and finally ward 28 .  She received Emergency Surgery under the care of Mr Graham .  She received outstanding treatment throughout her journey.  I would like my gratitude relayed to all areas.


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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC last month
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC

Submitted on 12/04/2024 at 11:29
Published on Care Opinion at 11:29

Dear Rober62

On behalf of the A&E team, thank you for your kind words around yours and your daughters experience. This must have been a frightening experience indeed.

Delighted to share your post with the team.

Wishing your daughter a swift recovery.

Gerry

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Response from Clare Bowater, Acting Lead Nurse, Surgical Specialities, NHS Greater Glasgow and Clyde last month
Clare Bowater
Acting Lead Nurse, Surgical Specialities,
NHS Greater Glasgow and Clyde

Submitted on 12/04/2024 at 12:19
Published on Care Opinion at 12:19

Dear Rober62,

Thank you for taking the time to share your experience. I will pass on your kind words to the Surgical ward staff mentioned. I hope your daughter continues to recover well,

Kind Regards

Clare

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