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"Went above and beyond despite pressures put on them"

About: Daisy Hill Hospital / Ambulatory Unit Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward

(as the patient),

I recently attended a&e in Daisy Hill hospital after being referred by my GP.  After a short waiting time I was seen by the doctor who quite quickly organised a scan m, bloods etc.

After a further short wait I was advised that given high infection markers it was advisable that I would be admitted. I was taken a short time later onto the female surgical ward at Daisy Hill, where I can only describe my care from the doctors and nurses as exemplary, with a very special mention to nurses Bernie, Julia, Jenny and Dinah, who I feel are superb at their jobs, the care and attention they gave me during my 3 days in hospital was without fault.  

In a time when our Health Service comes under scrutiny I want to reiterate my very positive experience in Daisy Hill and in particular these very special nurses and care assistants who go above and beyond their duties despite the pressures put on them.

Thanks so much for all you do to care for us.... 

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Responses

Response from Elsie McCready, Project Manager, Executive Nursing &AHP, Southern Health and Social Care Trust 4 months ago
Elsie McCready
Project Manager, Executive Nursing &AHP,
Southern Health and Social Care Trust
Submitted on 07/12/2023 at 12:16
Published on Care Opinion at 12:16


picture of Elsie McCready

Posting on behalf of Steven Kelly

Thank you for taking the time to share your experience on care opinion. We are delighted that you have had a positive experience with us in DAU. We have a great team of staff and they will be very pleased to see your lovely comments

Best wishes

Steven Kelly

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Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust 4 months ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust
Submitted on 07/12/2023 at 12:50
Published on Care Opinion at 12:50


Dear Lisad018,

Thank you for taking the time to post your feedback on Care Opinion. I will make sure that the nursing team of Female Surgical are made aware of your lovely comments. Wishing you continued good health.

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