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"I attended a nurse led clinic"

About: Outpatients Services / Level 7 Outpatients

(as the patient),

I was met by a very friendly nurse, who apologized for keeping me waiting but I didn't feel I had waited an excessive amount of time. I feel that what was going to happen was explained very well. I was made to feel very much at ease and not rushed. The appointment went very well 

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Responses

Response from Alison Donnelly, Interim Service Manager Outpatients, Outpatients, Belfast Health and Social Care Trust 6 months ago
Alison Donnelly
Interim Service Manager Outpatients, Outpatients,
Belfast Health and Social Care Trust
Submitted on 25/10/2023 at 14:59
Published on Care Opinion at 15:50


Dear Brigid0875,

Many Thanks for taking the time to share your feedback and kind words.

I am pleased that you had a positive experience when you attended for an appointment within the Trust.

I will ensure this is shared with the Nursing staff involved.

I hope you keep well and any other attendances here in the Belfast Trust are positive.

Many Thanks

Alison Donnelly

Service Manager Outpatients

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