"I attended a nurse led clinic"

About: Outpatients Services / Level 7 Outpatients

(as the patient),

I was met by a very friendly nurse, who apologized for keeping me waiting but I didn't feel I had waited an excessive amount of time. I feel that what was going to happen was explained very well. I was made to feel very much at ease and not rushed. The appointment went very well 

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Responses

Response from Alison Donnelly, Interim Service Manager Outpatients, Outpatients, Belfast Health and Social Care Trust 12 months ago
Alison Donnelly
Interim Service Manager Outpatients, Outpatients,
Belfast Health and Social Care Trust
Submitted on 25/10/2023 at 14:59
Published on Care Opinion at 15:50


Dear Brigid0875,

Many Thanks for taking the time to share your feedback and kind words.

I am pleased that you had a positive experience when you attended for an appointment within the Trust.

I will ensure this is shared with the Nursing staff involved.

I hope you keep well and any other attendances here in the Belfast Trust are positive.

Many Thanks

Alison Donnelly

Service Manager Outpatients

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