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"Long waiting times"

About: University Hospital Wishaw / Gynaecology (Ward 13) University Hospital Wishaw / Physiotherapy

(as the patient),

I was referred by my GP to gynecology at Wishaw General Hospital. I received letters to say I was on the waiting list. After 6 months I called gynecology and was told I wasn't on their waiting list anymore, I was passed on to physiotherapy. 

I eventually received an appointment (phone appointment). So after a full year waiting, I received a call appointment then a follow-up appointment face to face a few weeks later. At this appointment I was told I had to complete 6 months of physio before I could be referred back to gynecology.

After waiting a full year I was completely disappointed, as I thought this was me now getting somewhere. I have now completed the 6 months of physio. The physio staff were lovely and although my issue is not resolved, it's not any worse and I will benefit from the exercises in the long run.

The issue I have is now I have been referred back to gynecology by the physio department. I don't know how long the waiting list is there now or if I need to wait again. I have heard nothing. I am concerned if I need to wait months again it will be approaching 2 years from my initial referral. I think the services and the process is just to delay but this is taking over my life  now. 

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Responses

Response from Karen Donnelly, Business Support Manager, Surgical & Critical Care / Gynaecology, NHS Lanarkshire 8 months ago
Karen Donnelly
Business Support Manager, Surgical & Critical Care / Gynaecology,
NHS Lanarkshire
Submitted on 31/08/2023 at 10:08
Published on Care Opinion at 10:08


Thank you for taking the time to contact and share your experience and detail the issues that you have faced.

This is clearly a very difficult situation and in order to fully review and provide the information that you are looking for, I will ask you to get in touch.

I wonder if you would contact patient affairs to provide more details so that we can fully explore the concerns that you have raised.

Please can you email PatientAffairs.Wishaw@lanarkshire,scot.nhs.uk

Many thanks

Karen Donnelly

Business Support Manager

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