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Care Opinion

good communication

Posted By Niamhh1

"good communication"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

The staff have been absolutely great, I have been in a couple of days now and the care has been brilliant. The communication is really good, staff are good at giving information without causing confusion, as sometimes I think it can be a lot to process. Facilities are great, my room is lovely and spacious. Cleaners are great, everything is spotless. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Acute, Southern Health and Social Care Trust 9 months ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Acute,
Southern Health and Social Care Trust

Submitted on 01/08/2023 at 14:03
Published on Care Opinion at 14:03

Thank you for taking the time to give this great feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your kind words about the nursing care. I will ensure your feedback is shared with the team.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 8 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust

Submitted on 07/09/2023 at 11:01
Published on Care Opinion at 11:01

Thank you for taking the time to write about your experience on Elective Admission Ward.

I will pass on your positive comments regarding the cleanliness of the ward to our Domestic Services Team.

Wishing you well.

Jill

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