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Care Opinion

good communication

Posted By Niamhh1

"good communication"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

The staff have been absolutely great, I have been in a couple of days now and the care has been brilliant. The communication is really good, staff are good at giving information without causing confusion, as sometimes I think it can be a lot to process. Facilities are great, my room is lovely and spacious. Cleaners are great, everything is spotless. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Acute, Southern Health and Social Care Trust 10 months ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Acute,
Southern Health and Social Care Trust

Submitted on 01/08/2023 at 14:03
Published on Care Opinion at 14:03

Thank you for taking the time to give this great feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your kind words about the nursing care. I will ensure your feedback is shared with the team.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 8 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust

Submitted on 07/09/2023 at 11:01
Published on Care Opinion at 11:01

Thank you for taking the time to write about your experience on Elective Admission Ward.

I will pass on your positive comments regarding the cleanliness of the ward to our Domestic Services Team.

Wishing you well.

Jill

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