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Involved in the process throughout

Posted By Usedtobearunner

"Involved in the process throughout"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

Day surgery for broken left wrist. The support and care from the staff was ecellent, and I was involved in the process throughout.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 9 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 11/07/2023 at 17:06
Published on Care Opinion at 17:06

picture of Jennifer Montgomery

Dear Usedtobearunner,

Thank you for sharing your recent experience in University Hospital Wishaw, Trauma and Orthopaedics.

I am so pleased that you received a first class service from all our staff and that you were able to be involved in your care. This must have been very reassuring.

It will be a pleasure to pass on your kind words and feedback to the team and I am sure it will give the staff a much needed boost.

I hope you are recovering well.

Kind Regards,

Jenni

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