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Involved in the process throughout

Posted By Usedtobearunner

"Involved in the process throughout"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

Day surgery for broken left wrist. The support and care from the staff was ecellent, and I was involved in the process throughout.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 10 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 11/07/2023 at 17:06
Published on Care Opinion at 17:06

picture of Jennifer Montgomery

Dear Usedtobearunner,

Thank you for sharing your recent experience in University Hospital Wishaw, Trauma and Orthopaedics.

I am so pleased that you received a first class service from all our staff and that you were able to be involved in your care. This must have been very reassuring.

It will be a pleasure to pass on your kind words and feedback to the team and I am sure it will give the staff a much needed boost.

I hope you are recovering well.

Kind Regards,

Jenni

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