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We believe that patients' feedback - good or bad - is essential to improving UK health and care services.

Tell us what was good or what could be better, say thanks or call for change - we'll pass your stories to people in health and care services who can make a difference.

Tell your story. Make a difference.

Featured stories

View latest stories
"My dark days of the past are no more x"
STORY HAS A RESPONSE

About: Inclusion Thurrock (Talking Therapies)
"Overall, we are in awe at the extremely high standard of care we received at the RIE maternity unit- especially when it mattered most."
STORY HAS A RESPONSE

About: Royal Infirmary of Edinburgh at Little France / High Dependency Unit & Intensive Care Unit, Royal Infirmary of Edinburgh at Little France / Lothian Birth Centre, Royal Infirmary of Edinburgh at Little France / Maternity care and Royal Infirmary of Edinburgh at Little France / Reproductive Health (Simpson Centre)
"Not only does it help to turn your life around, it also helps in saving peoples lives who are at rock bottom"
STORY HAS A RESPONSE

About: Thurrock Services / Inclusion Thurrock Psychological Therapies Service
"Both Emma and Maria are a true credit to the ACS unit, and I’m so grateful for the care and support they provided. Their kindness and professionalism made all the difference."
STORY HAS A RESPONSE

About: Glasgow Royal Infirmary / Assisted Conception Services
"Staff were approachable and kind and nothing was too much trouble. It felt comfortable being in there with Mum and she wasn’t anxious due to this friendly rapport with all staff."
STORY HAS A RESPONSE

About: New Cross Hospital / Accident and emergency, New Cross Hospital / Older people's healthcare and West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance
"After delivery, I spent another four weeks in hospital. My baby boy spent six weeks in the neonatal unit. Those weeks were long, emotional, and difficult — especially being a mum on a maternity ward without my baby beside me"
STORY HAS A RESPONSE

About: Maternity care / Midwives, Raigmore Hospital / Maternity care and Raigmore Hospital / Paediatrics

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