"In-patient hospital experience"

About: Royal Preston Hospital

Anything else?

Following my surgery I had to wait in recovery for 5 hours. However this wait was made easily bearable by the one-to-one care of the Consultant and her colleagues. Later up on ward 10, the care I received, and the happy atmosphere around was far superior to what I had experienced on ward 10 in September last year. I was particularly impressed by the unhurried care given to very old and feeble patients on the ward. This I found quite touching. My thanks are due to all staff nurses, health care assistants and everyone else; both night and day staff. Many thanks.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to share your experience with us, please be assured that your comments have been shared with the staff in the relevant departments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story