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"Snowshill Ward"

About: Cheltenham General Hospital

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Having been admitted to Snowshill ward via A&E, I didn't have any pre-conceptions regarding the pros or cons of Cheltenham General, even though I live almost next door to the hospital. From the moment I was admitted to the time of discharge, I was treated with the utmost kindness and professionalism by everyone. Although obviously struggling against low-staffing numbers, everyone pulled together to provide a sterling and admirable service; nothing was too much trouble, every single patient made to feel special and cleanliness wonderfully high. Patients were nursed with warmth, kindness and compassion and nobody was left unattended or ignored. A wonderful team and I can't praise them highly enough. All in all 10 out of 10, just wonderful.......many thanks to you all.

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Responses

Response from Cheltenham General Hospital 11 years ago
Cheltenham General Hospital
Submitted on 15/03/2013 at 10:49
Published on nhs.uk on 16/03/2013 at 04:15


Many thanks for your feedback. Good to hear you had a positive experience of our services and we'll certainly pass your comments on to all involved in your care.

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