"I noted a change in bowel habit lasting for several months,"

About: East Surrey Hospital / Gastroenterology

(as the patient),

My GP instantly referred me urgently for assessment by a hospital team and the appointment was very quickly arranged for me to have a colonoscopy.  I felt pleased that my concern was taken very seriously.

The appointment was for 3.30pm and I was taken into the department after a short wait.  The procedure went smoothly with all explanations given in full by staff who were friendly and caring.  I was amazed and delighted to be walking out of the hospital within 2 hours of my appointment time with notes on subsequent care.

Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust

Thank you for taking the time to feedback your experience of receiving treatment within our endoscopy department. I will share your feedback with the teams who I know will be really pleased to hear that you felt so well cared for.

best wishes

Jamie Moore

Divisional Chief Nurse

Surgery

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