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"Nil by mouth everyday for 3 days still waiting"

About: Leicester General Hospital / General surgery

My daughter was admitted to Ward 8 on Monday 27th May, was not permitted to eat or drink and told she’d probably go to theatre later that day after an ultrasound had been done. Later when it was determined no ultrasound would be available that day she was told not to worry and although ct scans are not liked for young women she was on the list for a scan and would then go for surgery. At 11pm she was told that no scan was available so there would be no surgery that night and she could eat something, just after midnight a cheese sandwich arrived with an apple. It all started again on Tuesday, nil by mouth from 2 am an ultrasound at 11am not reviewed until 4:30pm then on the list for a scan, then no scan, still no food, then nil by mouth lifted at 9:30pm. Start it all again on Wednesday, no food from 2am scan scheduled for 1pm, scan taken at 5pm no one available to review scan at all today, eventually permitted to eat at 9ish. Will anything be done tomorrow? No wonder there’s a shortage of beds

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Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital
Submitted on 31/05/2019 at 09:48
Published on nhs.uk at 11:06


Dear reviewer,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences with general surgery at the General.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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