"Haircuts!"

About: Highbury Hospital / Cherry Ward Highbury Hospital Cherry Ward Nottingham NG3 6AA

Posted by Haircut100 (as the patient), 6 years ago

We’ve got an issue with getting a haircut on Cherry Ward. It was 12 weeks before I got my haircut. They have been waiting for a hairdresser for over a year. It’s ridiculous!

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Responses

Zenn Athar-James

Highbury Site Co-ordinator, Highbury Hospital,

Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 04/03/2019 at 08:49

Published on Care Opinion at 15:05

Hi Haircut100,
I'm really sorry for the delay in getting this sorted. We're in the process of getting a new hairdressing service up and running. Because we haven't had one for some time it is taking us a while to get all the appropriate procedures in place.
We're hoping to have this up and running in the next few months. I will be liaising with Cherry Ward on this.

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Jane Danforth

Involvement & Experience Officer, Involvement, Experience and Volunteering Team,

Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 25/03/2019 at 14:25

Published on Care Opinion at 15:45

Hi Haircut 100
I hope that the hairdresser will be found very soon as the salon is absolutely lovely and crying out for some patients to sit at those fancy sinks and chairs ASAP!
Looking forward to seeing this change happen.
Jane

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Zenn Athar-James

Highbury Site Co-ordinator, Highbury Hospital,

Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 01/04/2019 at 14:52

Published on Care Opinion on 02/04/2019 at 11:36

Hi Haircut100,
I've got some great news - starting this week there will be a hairdresser in the salon every Thursday from 09:30.
For more information on prices etc... please speak to the ward staff.

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Jane Danforth

Involvement & Experience Officer, Involvement, Experience and Volunteering Team,

Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 02/04/2019 at 09:28

Published on Care Opinion at 11:36

This is great news. I know a lot of work has gone into getting the hairdressing service back into Highbury and several of the patients we spoke to in the patients/carers meeting told us they really needed to get a haircut and were kept waiting too long.
It should go some way into helping people feel better about themselves. I know a good haircut can do wonders for morale.
Change made, well done!

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Jane Danforth

Involvement & Experience Officer, Involvement, Experience and Volunteering Team,

Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 03/05/2019 at 16:07

Published on Care Opinion at 16:10

HURRAH! Happy customers.
I visited the ward yesterday and it fair cheered up my Thursday.
Thanks to everyone involved. #change

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