"Lack of concern for patient welfare"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted via nhs.uk
What I liked
Nothing at all
What could be improved
When asked by surgeons to attend for an operation and to arrive at 7am and then cancel after leaving me sitting in reception lounge all day on two occasions in the same week, with little information
Eventually sent to Crawley Day Surgery where they found that East Surrey had lost my blood results sohad to wait again for the samples to be sent by courier for testing making my operation another 4 hours late and then dicharging me with no pain relief or paper work. Then again after having an appointment to attend East Surrey on the 26th Jauuary to see the surgeon and physio, having that appointment cancelled as consultant not available!!!.