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"My week in hospital"

About: University Hospital Ayr / Clinical Oncology University Hospital Ayr / Combined Assessment Unit (CAU)

(as the patient),

I was admitted to the CAU in the University Hospital Ayr with very high calcium levels and a UTI that was making me delirious. I was later moved to Station 15.

Both CAU and station 15 are run very efficiently, I felt safe and well looked after.

From the house keepers to the nurses, the phlebotomists who came to take blood, to Dr Sword and the first year doctor Sophie, all of them were extremely caring and knowledgeable. I cannot thank them all enough for the kindness and care.

Things are not looking grand for me but this stay has given me peace of mind that if I need to go to hospital again I will be in a very safe, caring place.

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Responses

Response from Phil Hodkinson, Associate Medical Director, University Hospital Ayr and Respiratory Consultant, Medicine, NHS Ayrshire and Arran 5 years ago
Phil Hodkinson
Associate Medical Director, University Hospital Ayr and Respiratory Consultant, Medicine,
NHS Ayrshire and Arran
Submitted on 09/10/2018 at 16:44
Published on Care Opinion on 10/10/2018 at 10:40


Dear microscopiummm87,

Thanks very much for sharing this lovely feedback. I will ensure this gets to the staff in the CAU and ST15, and also to Dr Sword.

I see from your post that things aren't great for you just now but that this visit has given you confidence that we can get it right.

I wish you all the best and please get in touch if there is anything we can do in the future.

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