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Paediatric Phlebotomy

Posted By Bit

"Paediatric Phlebotomy"

About: Good Hope Hospital / Paediatrics

(as a parent/guardian),

I just wanted to say how wonderful Jo, in paediatric phlebotomy has been on our two visits. I have had to bring my 3 year old twice in the space of a week for blood tests, and with a 5 month old in tow I was struggling to say the least and feeling very much ‘on the edge’. Jo quickly made me feel much calmer, she was so helpful and made the whole process quick, easy and painless for my son. She’s a credit to the trust. 

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital

Submitted on 10/08/2018 at 16:10
Published on nhs.uk at 17:06

Responded 10.08.18

Dear Bit

Thank you for taking the time to post your feedback following your recent visit to Good Hope Hospital Paediatric Phlebotomy.

I am so pleased to read that you felt supported throughout and well supported by Jo who works very hard to ensure a positive patient experience.

I will ensure that your feedback is forwarded to the Senior Manager so that it can be shared with Jo, who I'm sure will be thrilled to read your comments, which I hope is acceptable.

Kind regards

M Campbell

Patient Services

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