"I would recommend this hospital to others in the..."
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted via nhs.uk
What I liked
i was taken to A&E with chest pains, it turned out I was having a heart attack. The people in a A&E
were brilliant and I was seen in a matter of minutes. I was given everything I needed. Everything the staff did was explained to me, such as the purpose of the drugs I was given and and why they transfer people to New Cross.
The staff were very busy but still took the time to reassure me every step of the way. It can be frightening to suddenly find your self in hospital when you have not been in before, but the staff made it all a bit easier by talking about what was going on and for me this made a difference.
What could be improved
happy with everything.