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Care Opinion

Hospital treatment

Posted By dancesd69

"Hospital treatment"

About: East Surrey Hospital / Accident and emergency

(as the patient),

Had the worst night ever from the doctor being rude to the nurse looking after me having no manners. I was admitted to east surrey hospital A&E. The doctor who started looking after me went off shift and I was looked after by a new doctor who was very rude to me so I asked to see another doctor and they refused to get another doctor. I asked the nurse for pain relief and they ignored me so I asked if they heard me and they said yes so I said it would have been nice for them to acknowledge me. I ended up walking out and not being treated as the doctor refused to get another doctor and tried talking down to me. It made me very upset and angry.

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 5 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust

Submitted on 23/07/2018 at 11:27
Published on Care Opinion at 12:51

Dear dancesd69

I am sorry that you had a bad experience in our ED. I would be happy to look into your concerns if you contact me on nicola.shopland@nhs.net with further details.

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by dancesd69 (the patient)

I've done this before but all I got was a load of lies come back from nursing staff they said they used a machine in get a vain and they didn't so what is the point

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