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"Urgent Help needed"

About: University Of Bristol Dental Hospital

I came into the dental hospital on Wednesday the of 27th of June.

The appointment was to confirm that an operation was going ahead to remove a small piece of tooth that had been left in my gum after an extraction. The dentist looked at my CT scan on the screen and we agreed to wait 6 months for the operation to see if I had any problems and if not maybe I didn’t need the operation. the dentist took another look at the CT scan and said to me before you go I would like to check something with a registrar.

I was then called back into the room with the registrar. He advised me that a piece of the tooth has ended up by my eye. He said that the operation would need to be carried out within the next 4 weeks as it could affect my sight and suggested to keep some anti biotics on me at all times in case my eye started to swell. 4 Weeks has now passed and I still have no appointment. I had a letter for an appointment for maxillofacial surgery but I then got a phone call on the 11th of July to say that it was the wrong department and that the appointment was cancelled. I rang yesterday and nobody seems to know what is happening.

I’m really concerned that I have been forgotten about and given I was told how serious this could be for my sight I really need to know what is happening.

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Responses

Response from University Of Bristol Dental Hospital 5 years ago
University Of Bristol Dental Hospital
Submitted on 20/07/2018 at 12:02
Published on nhs.uk at 13:06


Thank you for taking the time to contact us. Please contact our Patient Support and Complaints team via psct@uhbristol.nhs.uk, telephone: 0117 342 1050, or by completing the online form https://bit.ly/2LpDxfn They will be able to look into the issue for you.

Kind regards, UH Bristol.

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