"Far better than expected"
About: Southampton General Hospital Southampton General Hospital Southampton SO16 6YD
Posted via nhs.uk
What I liked
I had metastatic brain tumour surgery on Friday evening, and was discharged on Sunday afternoon from the Wessex Neurological Centre. Everyone in presurgery assessment (on Thursday morning), day of surgery, the RTU (where I was taken after surgery) and D level Neuro ward was very caring and attentive, and all staff from highest to lowest looked after me very well. Catering was surprisingly good for patients, although I missed an evening hot drink.
What could be improved
Presurgery was very prompt on Thursday, but on the Friday I was moved to third on the list so waited from 07:10 to 16:00 without food! Visitor facilities suffered with the reflooring of the restaurant, and the coffee shop closed very early on Friday. Parking is easy but expensive.
Medical staff seem to spend too much time arranging logistics and other managerial tasks.