"An outstanding service. Thank you."
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Posted via nhs.uk
What I liked
On returning to England with a group of 44 primary school children, one of our pupils was taken ill. The ambulance met us on the M20 and recommended the child needed to to be checked over at hospital. we were told it could be 3-4 hrs. However on hearing our situation and the fact that we had 43 more children waiting at Maidstone services the staff at A&E rushed our child through and made sure he was able to travel the remainder of the journey back to Manchester with out too much delay. This was above and beyond what we expected and all the staff and parents of children on the trip were extremely greatful.
What could be improved