"Absolutely atrocious and unacceptable."
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Posted via nhs.uk
What I liked
There was not a lot I liked about my experience at William Harvey.
What could be improved
Improvements to the system. Also communication between patients and staff. Communication between staff and staff. Management. control.
To cut a long experience short. I was told by my doctor to get to A&E asap and ask for the medical team. Arrived at 5.30pm 6/9/11. Was seen by a doctor at 1.15am 7/9/11. So waited 7hrs 45mns. At 4pm 7/9/11 I was told I could leave the hospital. I was not seen by a doctor to be discharged. Maybe they were short staffed but that is surely not the way to run such an important department. It makes you wonder what would happen if our town ever had a major dissaster. Utter chaos would probably describe it.