"Confusing, bewildering and frustrating"
About: Bristol Royal Infirmary Bristol Royal Infirmary Bristol BS2 8HW
Posted via nhs.uk
What I liked
I only came to the BRI following a referral from my GP for a snapping right hip, so I don't really have a comment on anything I liked.
What could be improved
What could have been improved was the communication between the consultant I saw (he also had a student doctor with him) and myself.
I was waiting to be seen in the examination room and they were both in a room next door in which they were observing my recent x ray results.
With my own two ears I heard the student doctor (and I knew it was the student doctor who said this as she was female) that my hip joint looked particularly deep.
When they both came out neither of them made any mention of the fact that this finding came about and so the consultant I saw instead stated that everything seemed fine.
I don't understand why they observed or came across a potential abnormality yet decide to say nothing about it.
As a result of this, my care has been put back so much that I've only just had my iliopsoas tendon released yet I'm still getting the clicking within that area. I know I'm at an age where I shouldn't be getting problems like this and that I'm very fit but what's going to happen with me in the long-run now?
I wouldn't go back there unless more was done about the communication between consultants and patients