"Poor communication, incompetence and..."
About: Trafford General Hospital Trafford General Hospital Manchester M41 5SL
Posted via NHS Choices
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What could be improved
I had an operation, and was therfore without food from the night before. After I came in at 7:30 in the morning, at 2:00pm I still hadn't had my operation although people who came in after me had their operations and were released. Then they said they'd lost my notes.
They wanted me to stay in overnight although this wasn't scheduled and I couldn't as I had an overseas visitor coming to see me that evening. As a result the full operation wasn't done.
I complained and the Consultant said I was being difficult and "trouble maker". The man is so arrogant!
I have since had the operation repeated elsewhere within the Trafford NHS, but need further corrective surgery.
Not been a good experience.