What I liked
Nothing
What could be improved
The Urology Dept ought to employ people who can organise appropriate appointments for patients and keep them informed about changes to those appointments
The Urology Dept ought to employ people who will actually contact patients when they promise to do so
The Urology Dept ought to employ people who have the ability to introduce themselves and to ask patients if they have any questions or concerns
The Urology Dept ought to employ people who are prepared to explain their surgical procedures and discuss the risks, benefits and outcomes of those procedures
The Urology Dept ought not to employ people who insult patients
Anything else?
Only the hands-on nursing staff treated me with dignity and respect
"Disastrous"
About: Bradford Royal Infirmary Bradford Royal Infirmary Bradford BD9 6RJ
Posted via nhs.uk
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