"Great service- treated as a valued..."

About: St James's University Hospital

What I liked

Yesterday was nebusliser replacement day - how lovely the chap was. I just arrived at reception and a few moments later a chap arrived with newly serviced nebuliser complete with three replacements masks (we have been using the same one for two years!). He was so patient and gave me a complete training session on use and cleaning and explained that how to get new masks etc.

I wanted to say 'thank you' - we are very lucky to have an NHS - long may it continue!

What could be improved

Nothing

Story from NHS Choices

Responses

Response from NHS Leeds

Thank you for taking the time to share your story on Patient Opinion. I am sorry for the delay in responding to you.

I was pleased to hear about your successful training session.

I shall make sure your comments are shared with the staff at the hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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